Product Warranty & Parts Return Information
Product registration, warranty information, and parts return instructions.
Register Your Product
Complete the form below to register your recent purchase.
Get Warranty Information
Submit a Warranty Claim
Log in here to file a warranty claim or download our guides before submitting.
Return Parts
Return parts per the instructions received after submitting claims, or review the instructions for returning parts below.
Submitting Warranty Claims
Download these guides to help you through the claim submission process.
Claim System Instructions (PDF)
Old Claim System Instructions (PDF)
For Customers
If you are NOT a Hoshizaki Certified Service Rep (HCSR), follow these return instructions to return the required parts.
For HCSRs
If you ARE a Hoshizaki Certified Service Rep (HCSR), follow these instructions to return the required parts.
Return Labels
Download this Microsoft Word label template (Avery 5162) file in order to quickly print labels for returned parts.
Need Other Help?
Send us a message and a member of our team will be in touch with you soon.