Hoshizaki America Introduces “All 7’s” Warranty on Steelheart® Refrigeration Line
June 11, 2025, Peachtree City, Ga

Hoshizaki America is proud to announce a significant update to its refrigeration warranty program: an All 7’s warranty covering seven years for parts, labor, and the compressor on all Steelheart® refrigeration models. The enhanced warranty, which officially debuted at the 2025 National Restaurant Association (NRA) Show in Chicago, reinforces Hoshizaki’s commitment to long-term performance and customer confidence.

The Steelheart® Series
Hoshizaki’s Steelheart® Series includes Reach-Ins, Undercounter & Worktops, Prep Tables, Chef Bases, and Heated Cabinets, each designed to meet the specific needs of commercial foodservice operations. Steelheart products offer reliable durability, consistent performance, and high-quality craftsmanship that professionals can depend on every day.

Extended Warranty Coverage
Beginning with models manufactured on or after January 1, 2025, all Steelheart® refrigeration units include a 7-year warranty covering parts, labor, and compressors—providing extended coverage and peace of mind for end users.

Steelheart® products with serial numbers starting with Q or higher (QXXXXXX), qualify for the All 7’s Warranty.

“Our customers count on us for reliability, and this new All 7’s warranty reflects that trust,” said Sandra Raffe, Vice President of Refrigeration at Hoshizaki America. “We’re confident in the performance of Steelheart®, and we’re proud to back it with an industry-leading warranty that shows our long-term commitment to our partners.”

Limited Lifetime Door Warranty
In addition to the new All 7’s warranty, all Steelheart® reach-in models with solid stainless-steel doors, including refrigerators, freezers, and heated cabinets, now come with a Limited Lifetime Door Warranty. This coverage remains in effect throughout the product line’s active lifecycle and continues for seven years after the model is discontinued, ensuring long-lasting support beyond the point of sale.

The Limited Lifetime Door Warranty is available exclusively on units with solid stainless-steel doors, including refrigerators, freezers, and heated cabinets. Glass door models are not included. Wear items such as gaskets and incandescent or fluorescent light bulbs are not covered under the All 7’s or door warranties.

To learn more about the Steelheart® Series and Hoshizaki America’s full range of refrigeration products, visit hoshizakiamerica.com/refrigeration.

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About Hoshizaki America
Hoshizaki America, Inc., a member of the Hoshizaki Group, is a leader in the design, manufacturing, and marketing of a wide range of products for the foodservice industry including ice machines, refrigerators, freezers, prep tables, display cases and dispensers. With headquarters in Peachtree City, Georgia and a second manufacturing facility in Griffin, Georgia, Hoshizaki America employs over 900 people nationwide. Hoshizaki’s attention to detail, continuous innovation, and commitment to the highest standards ensures its customers have exceptional quality products. Hoshizaki has earned ENERGY STAR® Partner of the Year – Sustained Excellence multiple years in a row for superior energy efficiency achievements.

As a member of Hoshizaki Alliance — a group of independent companies driven by a shared mission to cater to customer needs with original, top-tier offerings — Hoshizaki America contributes to a collective evolution of Hoshizaki as a whole with products and services that enhance the lives of their customers.

For more information, visit Hoshizaki America at hoshizakiamerica.com or follow on Facebook, Instagram, LinkedIn, and YouTube.