IBM-compatible systems using AOL
back to top
| 1. | Check to make sure the address for the first page of our website
is http://www.hoshizakiamerica.com/ and not
something else. Perhaps you're linking to our the Hoshizaki America web site using cached address information or using a shortcut that we haven't addressed. |
| 2. | Active Scripting is disabled within your Internet Browser |
| To check whether or not Active Scripting is enabled in your browser, perform
one of the following based on your browser type: IBM-compatible systems using AOL Macintosh/Power PC systems using AOL Macintosh/Power PC systems using Internet Explorer version 4 Macintosh/Power PC systems using Internet Explorer version 3 Internet Explorer version 5 & 6 Internet Explorer version 4 Netscape Navigator 3.0 Netscape Communicator 4.0 and later |
|
| If these actions do not correct the problem encountered, please let us know. |
IBM-compatible systems using AOL
back to top
This is a two-step process that depends upon the software you're using.
Step 1:
If you are using AOL3, click the Prefs button in the browser toolbar, then click
the Security tab.
If you are using AOL4, click My AOL in the browser toolbar and choose Preferences.
Then click WWW, and in the AOL Internet Properties box, click the Security tab.
Step 2:
Once you are viewing the Security tab, you'll need to enable Active scripting:
If you see a Run ActiveX scripts box, make sure it's checked. Then click OK.
If you see four option buttons (High security, Medium security, Low security,
and Custom), click Custom and then click the Settings… button next to
it. Scroll down and, under Active scripting, click Enable, then click OK.
Macintosh/Power PC systems using AOL
back to top
| 1. | Click My AOL and choose Preferences. |
| 2. | Click WWW. (Some versions may say Web instead.) |
| 3. | In the Web Preferences dialogue box (right side of the screen), click the Advanced Settings button. |
| 4. | In the Advanced Settings dialogue box, click Web Content (left side of screen). (You may need to double-click Web Browser first to view this item.) |
| 5. | On the right side of the dialogue box, make sure the Enable scripting box is checked. |
| 6. | Click OK, then click OK again. |
Macintosh/Power PC systems using Internet Explorer
version 4
back to top
| 1. | In the browser's toolbar, click Preferences to open the IE Preferences dialogue box. |
| 2. | On the left side of the dialogue box, click Web Content. (You may need to double-click Web Browser to view this item.) |
| 3. | On the right side of the dialogue box, make sure the Enable scripting box is checked. |
| 4. | On the left side, click Security Zones. |
| 5. | If the security level is set to Custom, you can change it to another setting (we recommend Medium) or click the Settings... button, then, under Scripting, look for Execute scripts and select Enable from the pop-up list. |
| 6. | Click OK, then click OK again. |
Macintosh/Power PC systems using Internet Explorer version
3
back to top
| 1. | In the browser's toolbar, click Preferences to open the IE Preferences dialogue box. |
| 2. | On the left side of the dialogue box, click Web Content. (You may need to double-click Web Browser to view this item.) |
| 3. | On the right side of the dialogue box, make sure the Enable scripting box is checked. |
| 4. | Click OK. |
Internet Explorer versions 5 and 6
back to top
| 1. | On the Tools menu, click Internet Options. |
| 2. | Click the Security tab. |
| 3. | Click the Custom Level button. |
| 4. | Scroll down through the list of Settings Options until you find Scripting. |
| 5. | Enable the Active Scripting setting. |
| 6. | Click the "OK" button on all windows to return to the browser. |
| 7. | Click the Refresh button in your browser. |
Internet Explorer version 4
back to top
| 1. | On the View menu, click Internet Options. |
| 2. | Click the Security tab. |
| 3. | If the security level is set to Custom, you can change it to another setting
(we recommend Medium) OR click the Settings... button, then, under Active scripting, click the Enable option. |
| 4. | Click OK. |
Netscape Navigator 3.0
back to top
Use the browser's Options >> Network
Preferences >> Languages command sequence to
expose and select the Enable JavaScript option.
Netscape Communicator 4.0 or Later
back to top
Use the browser's Edit >> Preferences
>> Advanced command sequence to expose and select the
Enable JavaScript option if available.